Refund Policy

This Refund Policy applies to subscriptions to the Cartloop platform ("Cartloop"), operated by ABC. Our order process is conducted by our online reseller Paddle.com, the Merchant of Record for all our orders.

30-day money-back guarantee

We offer a 30-day money-back guarantee on your Cartloop subscription. If you are not satisfied with your purchase, you can request a full refund within 30 days of the order date, no questions asked.

How to request a refund

Refunds are processed by our payment provider, Paddle. To request a refund:

• Visit paddle.net and locate your order using the email you used to purchase, or
• Contact ABC via the support channels listed on the Cartloop website and we will assist.

After the 30-day window

After the 30-day window, refunds are handled in line with the Paddle Refund Policy. You can cancel your subscription at any time from within your Cartloop account or via paddle.net; cancellation stops future renewals and you retain access until the end of the current billing period.

Contact

Questions about a refund? Reach out to ABC via the support channels on the Cartloop website, or contact Paddle directly at paddle.net.